COVID-19

New measures

We have put into place new measures at the practice. Please read them through before booking an appointment so you know what to expect.

Before your appointment:

We contact every patient by telephone to carry out Covid-19 screening before an appointment is attended and to advise of new procedures. We can discuss any queries or concerns. Please note we must complete the screening questions before the appointment is attended.

On the day of your appointment:

Please if possible attend the dental practice on your own to help maintain social distancing. Chaperones can be admitted if necessary.

Please stay in your car or outside the front entrance until we open the front door for you.

You will be greeted or called by a member of the dental team when we are ready for you to enter the building.

The toilets at the practice will be available for emergency use only.

When you enter the practice:

Please only bring what you need into the practice and wear your face covering. We are happy to provide a face mask if required.

Where possible, please maintain the social distancing guidelines.

You will be prompted to use the hand sanitiser provided from one of our dispensers.

Please bring your reading glasses with you as you will need to read and sign our consent form.

Once inside the surgery:

You will be within close proximity of our staff members. They will be wearing our enhanced PPE to keep us all safe.

Treatment will be carried out with the usual care and attention to detail.

After your appointment

Please make your way back downstairs and exit out of the building as guided.

When required, the surgery will remain ‘fallow’ or empty for a specified period after a patient’s treatment before being thoroughly cleaned prior to another patient entering the room.

Changes to the patient journey

We appreciate the changes we are asking our patients to undertake may be something you feel you wish to discuss. Please do not hesitate to contact us if you have any questions or queries or feel you may need assistance up and down the stairs.

Please contact the practice on 01275 332371

We look forward to welcoming you back to the practice and please remember we are still the same friendly team behind any additional Personal Protective Equipment (PPE).